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  • Real Estate Group Takes Aim At Exploding U-Verse Batteries - Insists that exploding cabinets are hurting U.S. housing market
    Last October, an internal battery malfunction caused an AT&T U-Verse VRAD to explode in the Houston suburbs, sending burning shrapnel hurling fifty feet throughout the neighborhood. "At this point, we have not concluded that the Avestor batteries pose any threat to the public or our employees," said AT&T in August of 2007. By January of 2008, AT&T's tune had changed, as it was revealed that there were four such incidents, all thanks to Avestar batteries. Since Avestar is now out of business, AT&T last month stated they'll be replacing all 17,000 VRAD Avestor batteries across their entire U-Verse footprint. With the current housing problems in the U.S., The National Association of Real Estate Brokers (NARB) is apparently looking to nudge some blame in AT&T's direction, and is asking the Attorney Generals of five states to investigate the exploding AT&T batteries. Says a report over at Consumer Affairs:The complaint comes from the National Association of Real Estate Brokers (NAREB), which says the equipment boxes are hazardous and could affect housing values as well as causing property damage and injury if they explode. "These large U-Verse cabinets have been proven to be hazardous from their early rollout stages," said Maria Kong, President of NAREB. "We cannot afford to take chances when it comes to the livelihood of residents who live near these boxes, or their property."Those poor VRAD boxes can't catch a break. When they aren't being blamed for decreased property values because they're exploding, they're being blamed for decreased property values simply for being ugly.read comment(s)
  • Qwest Charges For Doing Absolutely Nothing - The address change that wasn't nets new fee, higher prices...
    The city of Omaha, Nebraska (population 404,267) recently annexed a city called Elkhorn (population 8,000). As part of the annexation, some of the street names in Elkhorn were changed. According to local NC affliate WOWT, one customer's street address was simply changed from "Place" to "Circle," yet Qwest charged the customer a "one-time charge for order processing, charge for service at new address." Qwest actually did no labor:"They actually didn't do anything. I've lived here, they didn't flick no switches, they didn't come and disconnect it and reconnect it, they did nothing on that point, they just threw it all in a bill and said address change and you've got to pay all the extra now."Qwest also wouldn't give her the phone and DSL price rate she had at her "other address" for fifteen years, so her total bill was higher. Qwest seems to have at least removed the extra surcharges after being contacted by the local media.read comment(s)
  • FCC Public Hearing On Traffic Shaping Monday - Schedule, network expert panels announced
    On Monday the FCC will be holding an open public hearing on traffic shaping at Harvard Law School, and today released their meeting agenda (pdf) and list of FCC-selected network experts. The panels will discuss network neutrality and traffic shaping. The agency is currently investigating Comcast's traffic shaping practices in response to requests by BitTorrent video delivery company Vuze, consumer advocates such as Free Press, and others. The FCC's selected panel seems balanced, and includes academics, networking engineers, policy lobbyists for major incumbents, consumer advocates, and some politicians. It's certainly an improvement on the FTC's network neutrality workshop held last year, which included just one consumer advocate on a panel largely comprised of industry lobbyists, hired PR gurus and think tankers (the latter two being indistinguishable, depending who you ask). Not too surprisingly, the end result of that meeting was a useless report that claimed the state of broadband competition was rosy, and a general regurgitation of the incumbent PR talking point that network neutrality is a "solution in search of a problem." The FCC hearing should offer a more balanced discussion, and folks familiar with network neutrality debate rhetoric will recognize names like Timothy Wu and Richard Bennett. Again it's open to the public, so if any of our readers are in the area please feel free to attend (Harvard Law School, Ames Courtroom, Austin Hall, 1515 Massachusetts Avenue, Cambridge, MA -- 10AM-4PM), and drop us a line with your thoughts. For those interested, Vuze and the Free Press say they'll be outside of the hearing asking regular users their thoughts, then posting the discussions to Vuze.read comment(s)
  • Motorola Releases DOCSIS 3.0 Modems - Unfortunately, you can't use them just yet...
    Motorola today launched their suite of DOCSIS 3.0 modems, which includes one data Surfboard modem (SB6120) and two digital voice modems (SBV6120, SBV6220). All three new modems support downstream channel bonding (potentially offering 160 Mbps), IPv4 and IPv6, and advanced encryption services. Enlighten us to some additional technical specifics, oh press release:Motorola s DOCSIS 3.0 SURFboard CPE can be self-installed through the product s intuitive rear panel icon and color coding connection guide. Troubleshooting is simplified via the product s easy-to-read, front-panel operational status LEDs. Operators can also optionally activate dual-colored LEDs for their customer to have visual verification of bonded channels and GigE link use. A key differentiator for Motorola s DOCSIS 3.0 CPE line is that it is designed for Service Assurance Quality of Service (QoS) at the edge of the network compatible with Motorola s NBBS Device Management Platform and with Motorola s eCare web-enabled interactive support solution.Obviously this would all be much more exciting if there were any pre-DOCSIS 3.0 services currently being offered in the States. Most of the deployment of pre-certification DOCSIS 3.0 gear is in Asia at the moment, and many of those deployments feature impressive 100Mbps downstream speeds, but pretty paltry upstream speeds comparatively (1-2Mbps) because upstream channel bonding isn't fully cooked.read comment(s)
  • AT&T Could Owe You 6,000 - FISA violation means ,500 per claimant, per four years of wiretapping
    The Legality blog has an interesting read on just how much telecom providers like AT&T could owe their customers should the lawsuit against them for illegal wiretapping be allowed to proceed. While there are more than forty potential suits currently open against Sprint, Verizon and AT&T, the EFF's case against AT&T is the most highly visible, given it involved a 22-year former employee turned whistleblower. If the EFF case proceeds and it shows widespread violation of FISA laws, AT&T would be in some serious financial trouble:Code provision 50 U.S.C. 1810 imposes civil liability on any person (or entity) for each violation of FISA. Victims of illegal surveillance are entitled to recover 0 for each day they were wiretapped, or actual damages over 00, whichever is greater. Additionally, FISA provides compensation for attorney s fees and other costs of litigation. . . As you may imagine, one hundred dollars per day, per person adds up over four years. If the Hepting lawsuit is successful, AT&T could face damages of over ,500 per claimant per year. Nearly every person with a computer or phone in the United States could be impacted.AT&T serves 14.2 million broadband customers and roughly 70 million landline users. If they were forced to pay 6,000 to each landline customer, AT&T could be facing a total legal liability cost of ,220,000,000,000. While highly unlikely given AT&T's lobbying & legal prowess, these kind of numbers make it a little more clear why AT&T and Verizon have been spending millions in DC over the past few years in order to get legal immunity for their involvement in these programs. Congress is currently on vacation, but when they return the House will be tasked with deciding whether or not to fight, or support, these companies' request for immunity as they move to renew FISA.read comment(s)
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